đŸ›Ąī¸ Player Protection

Responsible Gaming
at vidobet Casino

Gaming should be fun — a form of entertainment, not a source of stress or financial hardship. vidobet is committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience safe, enjoyable, and in control.

âš ī¸ Gambling is addictive. Know when to stop.
21+

Age Restriction

The vidobet Casino platform is strictly for adults aged 21 years and older, in line with Philippine gaming regulations enforced by PAGCOR.

âš ī¸ Gambling is addictive. Know when to stop.

If you or someone you know is struggling with gambling-related issues, please reach out to vidobet's support team immediately. You can request self-exclusion, deposit limits, or a cooling-off period at any time — no questions asked. Your well-being always comes first.

What Is Responsible Gaming?

Responsible gaming means approaching casino games — whether it's slots, bingo, live baccarat, or Andar Bahar — as a form of entertainment with a clear budget and time limit in mind. It means understanding that the house always has an edge, and that gambling should never be seen as a way to earn money or solve financial problems.

At vidobet, we believe that the best gaming experience is one where you're in control. That's why we've built a full suite of responsible gaming tools directly into the platform — so Filipino players from Manila to Cebu to Davao can enjoy our games without putting their financial health or personal well-being at risk.

Responsible gaming is a shared responsibility. vidobet provides the tools and information, but ultimately, staying in control starts with you. Setting limits before you play, sticking to your budget, and recognizing the early signs of problem gambling are habits that every player should develop.

If you ever feel that gambling is no longer fun — if you're chasing losses, hiding your gambling from family, or spending more than you can afford — those are signs that it's time to take a break. vidobet's responsible gaming tools are here to help you do exactly that.

🤔 Is Your Gaming Still in Control? Ask Yourself:

Do I set a budget before I start playing and stick to it?

Do I treat gambling as entertainment, not as a way to make money?

Can I stop playing whenever I want, without feeling compelled to continue?

Do I avoid gambling when I'm stressed, upset, or under the influence of alcohol?

Am I honest with my family and friends about how much time and money I spend gambling?

Do I accept losses as part of the game without chasing them with bigger bets?

Do I take regular breaks and balance gambling with other activities I enjoy?

If you answered "No" to any of the above, it may be time to use vidobet's responsible gaming tools or speak with our support team. There's no shame in asking for help — it's the smart move.

vidobet Player Protection Tools

vidobet gives every registered player direct access to these responsible gaming tools — available 24/7 through your account settings or by contacting our support team.

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Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your vidobet account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced.

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Loss Limits

Define the maximum amount you're comfortable losing within a set time period. When your loss limit is reached, vidobet will automatically restrict further play until the limit period expires or you adjust your settings.

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Session Time Limits

Set a maximum duration for each gaming session. vidobet will notify you when your session limit is approaching and automatically end your session when the limit is reached, helping you avoid extended play.

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Reality Checks

Receive periodic pop-up notifications during gameplay showing how long you've been playing and your net gaming position for the session. Reality checks help you stay aware of time and money spent in the moment.

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Cooling-Off Period

Take a short break from the platform — from 24 hours up to 6 weeks — without permanently closing your account. During a cooling- off period, you cannot log in, deposit, or place bets on vidobet.

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Self-Exclusion

Request a full self-exclusion from vidobet for a minimum of 6 months or permanently. During self-exclusion, your account is suspended, all marketing communications are stopped, and you cannot create a new account.

â„šī¸ How to activate these tools: Log in to your vidobet account and navigate to Account Settings > Responsible Gaming, or contact our 24/7 live chat support team. Reductions to limits take effect immediately. Increases to limits are subject to a 24-hour cooling-off period before they apply.

How to Request Self-Exclusion

Self-exclusion is one of the most effective tools available to players who feel their gambling is becoming a problem. At vidobet, we make the process straightforward and judgment-free.

1

Log In to Your vidobet Account

Access your account via the vidobet Login page. If you are unable to log in, contact our support team directly via live chat and they will assist you immediately.

2

Go to Account Settings

Navigate to your profile menu and select "Responsible Gaming" from the Account Settings section. All responsible gaming tools are accessible from this single dashboard.

3

Select Self-Exclusion

Choose your preferred exclusion period — from 6 months up to permanent exclusion. Read the terms carefully, then confirm your request. The exclusion takes effect within 24 hours.

4

Confirmation & Support

You will receive a confirmation via email. vidobet will immediately stop all promotional communications to you. Our support team remains available if you need additional help or resources during this period.

đŸšĢ Important: During self-exclusion, attempting to open a new vidobet account is a violation of our Terms & Conditions. If you encounter any issues with your self-exclusion, contact our support team immediately at [email protected].

Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. Recognizing the warning signs early is the first step toward getting help. Watch out for these patterns in yourself or someone you care about:

💸 Chasing losses — Continuing to gamble in an attempt to win back money that has already been lost, often with larger and larger bets.

đŸ¤Ģ Hiding gambling activity — Lying to family members, friends, or employers about how much time or money is being spent on gambling.

đŸ’ŗ Financial strain — Borrowing money, selling possessions, or neglecting bills and essential expenses in order to fund gambling activity.

😰 Emotional distress — Feeling anxious, irritable, or restless when not gambling, or using gambling as a way to escape stress, depression, or personal problems.

⏰ Loss of time awareness — Spending far more time gambling than originally intended, repeatedly failing to stick to self-imposed time or money limits.

🔄 Inability to stop — Making repeated unsuccessful attempts to cut back or stop gambling, despite wanting to do so.

vidobet's Commitment to Player Safety

Responsible gaming is not just a policy at vidobet — it's a core part of how we operate. Here's what that commitment looks like in practice.

24/7
Support Available
21+
Age Requirement
6+
Protection Tools
0
Tolerance for Underage Play
🔞
Strict Age Verification
Every new vidobet account undergoes mandatory KYC age verification. No player under 21 is permitted to access real-money games.
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Behavioral Monitoring
vidobet's systems monitor for patterns associated with problem gambling. Players showing risk indicators may be proactively contacted by our responsible gaming team.
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No Predatory Marketing
vidobet does not send promotional offers to players who have set deposit limits, are in a cooling-off period, or have requested self-exclusion.
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PAGCOR Aligned
vidobet's responsible gaming framework is aligned with PAGCOR's player protection guidelines, ensuring compliance with Philippine gaming regulations.

Tips for Safe & Enjoyable Gaming

Whether you're a new player or a seasoned vidobet regular, these practical tips will help you keep your gaming experience positive and in check.

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Set a Budget Before You Play

Decide how much you're comfortable spending before you open a single game. Treat it like a night out — once the budget is gone, the session is over. Never gamble with money set aside for rent, bills, or daily needs.

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Use a Timer

It's easy to lose track of time when you're in the middle of a game. Set a timer on your phone before you start, and when it goes off — stop. vidobet's session time limit tool can do this automatically for you.

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Never Chase Losses

Losing streaks happen — they're a normal part of gambling. The worst thing you can do is increase your bets to try to win back what you've lost. Accept losses as the cost of entertainment and move on.

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Don't Gamble Under the Influence

Alcohol and other substances impair judgment and lower inhibitions, making it much harder to stick to your limits. vidobet recommends playing only when you are clear-headed and in a calm state of mind.

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Take Regular Breaks

Step away from the screen regularly — even during a winning streak. Take a walk, grab a snack, or chat with a friend. Breaks help you maintain perspective and prevent the kind of tunnel vision that leads to overspending.

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Talk to Someone

If gambling is causing stress in your life, talk to a trusted friend, family member, or professional. You don't have to deal with it alone. vidobet's support team is also available 24/7 to help you access the right tools.

21+

Strictly 21 and Above

Philippine law and PAGCOR regulations require all casino players to be at least 21 years of age. vidobet enforces this without exception.

Our 21+ Age Policy

vidobet strictly enforces the 21-year minimum age requirement for all players on the platform, in full compliance with Philippine gaming regulations and PAGCOR guidelines. This is not just a legal requirement — it's a commitment to protecting young people from the potential harms of gambling.

Every new player who registers on vidobet is required to complete a Know Your Customer (KYC) verification process, which includes submitting a valid government-issued photo ID showing their date of birth. Accepted IDs include the Philippine passport, PhilSys National ID, SSS ID, UMID, and driver's license.

Players who cannot verify that they are 21 years of age or older will not be permitted to access real-money games, make deposits, or claim bonuses. Any account found to belong to a player under the age of 21 will be immediately suspended, all funds will be returned, and the matter may be reported to the relevant authorities.

If you are a parent or guardian and believe that a minor has accessed the vidobet platform, please contact our support team immediately. We take underage gambling extremely seriously and will act swiftly to investigate and resolve any such reports.

🔞 Parental Controls: We strongly encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing online gambling platforms. vidobet supports all efforts to keep gambling out of the hands of those under 21.

🎮 Play Smart, Play Safe

Enjoy vidobet — Responsibly

vidobet offers hundreds of games — from live baccarat and Andar Bahar to slots and bingo — all designed for entertainment. Play within your means, use our protection tools, and enjoy the experience the way it was meant to be enjoyed.

Must be 21 years or older to play. Gambling is addictive. Know when to stop. Play responsibly.